APPLYING QFD TO IMPROVE REQUIREMENT AND PROJECT MANAGEMENT IN RUBRICS TECHNOLOGIES PVT. LTD.
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Abstract
Quality Function Deployment (QFD) is a customer-driven planning methodology used to translate customer needs into design requirements, ensuring product and service quality. This paper explores the application of QFD in enhancing requirement and project management processes at Rubrics Technologies Pvt. Ltd. By aligning project goals with customer expectations, QFD helps streamline workflows, improve communication, and reduce project risks. The study highlights the integration of QFD tools like the House of Quality to identify key customer needs, prioritize technical solutions, and track performance metrics. The results demonstrate significant improvements in project timelines, resource allocation, and overall client satisfaction. The findings suggest that adopting QFD can lead to more efficient project management and better alignment between project deliverables and customer expectations.
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References
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